access the new letter love library for free lettering + calligraphy resources

Policies

Payment

Credit cards, PayPal, and gift cards accepted. Taxes applicable for the state of CT.

Shipping

All domestic orders will be shipped Priority 2-3 Day Mail with USPS. International orders will take a bit longer - usually about 2 weeks.

Most items are available to ship in 1-2 weeks. While I try to get each item out as soon as possible, I'm still just a one woman show and like to take time and care in painting each item as it comes in. If you need something sooner than 2 weeks, please message me PRIOR to purchase. I always try to accommodate as best I can, but there are often many other things going on behind the scenes that make it hard to get everyone's order out in just a few days.

Please note, leaving a message on your order that you need it by a certain date DOES NOT guarantee it will be rushed. Depending on the volume of orders that come in, I often do not see notes until a week after your order is placed. Again, if you need something sooner, please message me PRIOR to purchase.

Returns & Exchanges

Because each item is made just for you, no refunds or returns will be issued after 24 hours of purchase.

However, it is my goal to provide you with a positive shopping experience and a handmade item that you love and cherish. If I fall short in this (or it gets kicked around the truck too much on the way to you!) please contact me directly so we can find a solution to the problem.